About us

Our mission

IT Excellence Through Understanding

Our purpose

To deliver our customers the absolute quality they deserve

Our values

Communication, Accuracy, Integrity, Accountability, Enthusiasm, Innovation

Our mission is to delight our customers at every opportunity and become indispensable to their organisation. We do this by building long lasting, mutually beneficial relationships with organisations looking for something more from their IT solutions and managed services provider.

Based in St.Neots, Cambridge; Riverlite serves customers of all sizes in a wide variety of industry sectors all over the UK. Our comprehensive suite of managed services provide mission critical IT in simple, scalable and robust models. These services are delivered with the uncompromising quality and attention to detail and all backed up with our ISO20000 & ISO27001 accreditations.

Whilst we are proud of our technical ability and passionate about technology and services we provide; it is the impact we have and the benefit it brings to our clients’ organisation that excites us.

Founded in 2008, Riverlite has grown organically and by referral, which coupled with our impressive client retention rates, is testament to our excellent customer service. We take the time to truly listen and understand our clients until we know exactly what they are trying to achieve. Only then do we apply the technology to enable them to achieve their goals, adding value beyond the written agreement.

Timeline

Riverlite was founded

Paul started up his own business, sat in his dining room overlooking a river, a light happened to be on in the same room, which was where the name Riverlite was born.

Wins first education managed service contract

Simon Barnes joins team as technical consultant

Moves into dedicated office in Cambridge

Riverlite win first charity sector managed service contract

Build dedicated vCloud managed environment across 2 dedicated hosting centres

Riverlite graduate recruitment programme launched – Miles Redding passes with distinction

Team expansion leads to move to larger office space

Paul completes Cranfield Business Growth Programme

Purchase of new office building to future proof for further growth

vCloud Version 2 launched – providing faster performance and increased capabilities

Obtains ISO 27001 & ISO 20000 – information security & service management standards

Santander awards Riverlite a place on Cambridge university judge business school growth challenge

Signed 2 largest ever managed service contacts with 2 private sector clients

Daljit Paul joins as Service Operations Manager

Mark Shields appointed as Riverlite Chairman

Riverlite wins largest Hospice managed service contract

Elaine Bottazzi joins as Head of Finance

Riverlite awarded Gold Best Employee Eastern Region

Riverlite shortlisted as CRN SMB Reseller of the Year

Riverlite celebrates 10th birthday with huge party for staff and families

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