• Riverlite Clarity:

    Cloud Based Unified Communication Services

    Unified business communications are essential in providing agile IT solutions, anytime, anywhere computing and communications have finally become a reality. By taking advantage of these collaboration enabling solutions, organisations can boost productivity, streamline business processes and save money. Riverlite Clarity is a cloud based platform capable of delivering all of these benefits as part of an enterprise class solution, affordable and scalable to customers of all types and sizes.

    The engine of the solution is provided by BroadSoft’s market leading BroadCloud platform; enabling global high availability, rapid provisioning and collaboration in a seamless manner.

    Riverlite Clarity not only provides customers with excellent levels of technology, flexibility and future proofing, but also delivers cost efficiencies in monthly call charges and line rental.

    Due to it’s scalability and flexibility, customers can access a comprehensive suite of features and benefits. Being available in two editions; Standard and Premium, allows for genuine flexibility when designing the most appropriate solution. The standard edition comes complete with an impressive feature list designed to meet a wide variety of demands. The premium edition provides further enhancements with additional features focusing upon mobility, collaboration and video calling.

    Riverlite recognises that not one size fits all, so to allow for absolute flexibility, customers are able to mix and match between standard and premium editions to completely tailor the solution to an individual IT user’s needs and so maximising return on investment.

    Features & benefits:

    • Managed VoIP telephony
    • Enterprise class Unified Comms
    • Video, IM & softphone features
    • Fully supported 24x7x365
    • Low call rates
    • Scalable from SME to enterprise
    • Call centre functionality available
    • Flexible & easy to use telephony
    • Consistent user experience
    • Collaborative working
    • Enhanced productivity
    • Reduced capital expenditure
    • Budgeted operational expenditure
    • Streamlined business processes
    • ISO 27001 & ISO 20000 certified

    Riverlite Clarity has enabled Action to streamline it’s business processes and save money as a result. The softphone and mobile functionality within the solution allows our mobile team to work from anywhere, dramatically cutting down on unnecessary travelling and enabled us to react faster in critical situations.

    Suzanne Danks, Business Services & Contracts Manager

    Call charges

    Riverlite operates a single price per minute tariff, there are no connection charges or peek rate fees. Please find below a sample selection of UK, European and USA call charges. Call charges for all other regions are available upon request.

    Description
    Pence per minute
    UK National
    1
    UK Mobile
    3.5
    Republic of Ireland
    3.5
    USA
    4.5
    France
    4
    Germany
    4
    Spain
    4
    Additional Options
    Description
    Additional hunt group
    Multiple phones instead of a single extension
    Call recording
    Records the calls and stores for 30 days
    Call queues
    Number of call queues
    Call centre functions
    Agents / supervisors / wallboards
    Conferencing
    Conference call numbers
    Features
    Standard
    Premium
    Direct Dial numbers
    Voicemail
    1x Hunt group
    1x Auto attendent
    Cloud based, highly available
    Non-Geo numbers available
    Call forward
    Fax to email
    Fixed call rates
    Hoteling/hot desking
     
    Softphone
     
    Video calling
     
    Instant Messaging
     
    My Room collaboration
     
    Individual conf-call numbers
     

    Got a question?

    We are always happy to answer any questions you may have for us. So, if you wish to discuss your infrastructure, find out about the latest technologies or see how you can reduce costs, then get in touch and a member of our team will be happy to assist you.

    Simply complete the form here, or alternatively contact us using the details below:

    +44(0)1223 911191

    contact@riverlite.co.uk

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